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Why I set up LETiQ: a Q&A with Claudia Brown

18 June 20264 min read

A conversation with our founder about building a better route to qualification in property agency.

Let's start at the beginning. Why did you set up LETiQ?

I spent years in the industry watching good people struggle to qualify, not because they lacked the ability but because the training on offer was dry, inflexible and built around a classroom that most working agents simply can't get to. I kept thinking, there has to be a better way to do this. LETiQ is that better way. I wanted to build the course I wished I'd had when I started out.

There are other Level 3 providers out there. What makes LETiQ different?

A few things, and they matter more than they might sound on paper: We are a Propertymark Qualifications Recognised Centre, affiliated with an Ofqual regulated qualification centre, so the qualification you walk away with carries real weight. The course is taught live in a supported cohort, online or in your office, so you fit it around your work rather than the other way round. 96% of learners who complete the cohort pass within six months, which tells you the way we teach actually works. And everything is taught by people who have done the job, not just read about it.

96% of learners who complete the cohort pass within six months. How do you get numbers like that?

Honestly, it comes down to how the content is structured. We don't just hand you a pile of legislation and wish you luck. Every section is broken into manageable pieces, with real world scenarios, practice questions and exam readiness tools that show you exactly where you stand before you sit the real thing. You're never guessing whether you're ready. You know.

Who is this course actually for?

Anyone working in lettings or sales who needs to qualify, whether you're brand new and building your foundation or you've been in the industry for years and want the certification to match your experience. With new legislation on the horizon requiring agents to hold Level 3 qualifications, this is the moment to get ahead rather than scramble later.

What would you say to someone sitting on the fence about signing up?

The agents who qualify early are the ones who'll be in demand when the rules change. You can wait until you're required to, alongside everyone else, or you can do it now, on your own terms, with a provider that has a genuine track record of getting people through. I know which I'd choose.

Finally, what are you most proud of with LETiQ?

The people who pass and then tell me they actually enjoyed the process. That's the bit that gets me. Qualifying shouldn't feel like a chore you endure. It should feel like something that moves your career forward, and that's what we've built.

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Thinking about qualifying your team?